FAQS
What materials are used in your jewelry?
Our jewelry is primarily crafted from S925 sterling silver and brass, with moissanite as our main gemstone. For specific materials, stones, and finishing details, please refer to the individual product description.
Can I wear my jewelry in the shower?
We recommend removing your jewelry before showering, swimming, or exercising. Avoid perfume, lotions, and cleaning products to help preserve its finish.
When will my order arrive?
We usually prepare and ship your order within 3 business days. Once it’s on its way, we’ll update your order with a tracking number so you can follow its journey.
Shipping typically takes around 7 days after dispatch, though delivery times vary by destination country. Please allow a little extra time during holidays.
If you have any questions about your delivery, our customer support team is always happy to help check your order’s status.
What is your return policy?
If you don't like the jewelry after you receive the package, just return it unused and in its original packaging.We offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 30 days of the delivery date. If you would like to know more, please view our 30-day return policy.
How do you secure my payment information?
Your security matters to us. PayPal and credit card payments are processed securely through their respective payment providers using encrypted checkout. We do not store or have access to your full credit card details or PayPal login information.