Shipping policy
Shipping Information
Everything you need to know about JewFashion shipping costs, processing times, delivery estimates, and order support.
Shipping Costs
Shipping costs are calculated according to your order total.
| Order Total | Shipping Cost |
|---|---|
| Orders under $99 USD | $9.99 USD |
| Orders of $99 USD or more | Free Shipping |
Free shipping is available for eligible countries and regions. If your destination is not available at checkout, please contact us before placing your order.
Eligible Shipping Destinations
JewFashion ships to Australia, Austria, Belgium, Brazil, Canada, France, Germany, Iraq, Ireland, Italy, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Thailand, Turkey, the United Arab Emirates, the United Kingdom, the United States, and Vietnam.
Processing and Delivery Time
Every JewFashion piece is carefully prepared, quality-checked, and securely packed before dispatch.
| Delivery Stage | Estimated Time |
|---|---|
| Order Processing | 4–9 business days |
| Shipping Transit | 7–12 business days |
| Estimated Total Delivery | 11–21 business days |
Delivery estimates are provided in good faith and may vary due to destination, customs clearance, weather, carrier capacity, public holidays, or peak-season demand.
Personalized and made-to-order jewelry may require additional processing time. Where applicable, the estimated timeline will be shown on the product page.
Estimated Shipping Time by Destination
The following estimates refer to shipping transit time after dispatch.
| Country / Region | Estimated Shipping Time |
|---|---|
| United States | 7–9 business days |
| United Kingdom | 7–9 business days |
| Germany | 7–10 business days |
| Australia | 7–9 business days |
| Canada | 7–12 business days |
| Italy | 7–9 business days |
| France | 7–9 business days |
| Mexico | 7–12 business days |
| Switzerland | 7–12 business days |
| Saudi Arabia | 7–12 business days |
Tracking Your Order
Once your order has been dispatched, we will send a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.
Orders may be shipped through different international and local logistics partners. The final-mile carrier may vary depending on your delivery destination.
Address Changes and Cancellations
Please review your shipping address carefully before placing an order.
If you need to update your address or cancel an order, contact us immediately at support@jewfashion.com. We will do our best to help, but we cannot guarantee changes once an order has entered processing or been dispatched.
Orders cannot be cancelled after shipment.
Taxes and Duties
Depending on your destination, customs duties, import taxes, or other local charges may apply.
Unless otherwise stated at checkout, these charges are determined by your local customs authority and are the responsibility of the customer. JewFashion is not responsible for delays caused by customs clearance or for charges resulting from a refused shipment.
Split Shipments
If your order contains multiple items, they may arrive in separate packages to avoid unnecessary delays. You will receive tracking information for each shipment where applicable.
For assistance with a delivery, please contact support@jewfashion.com.